To see exactly which model you have, you'll need to decode your serial number, see below. However, Microsoft had already introduced Surface, a model from 2012, and Surface models are also confusing, so we're here to help you determine which Surface model you have! Here's a little insight into some ruggedized cases that pair well with the Surface Pro tablet range. All the way around, the ear pad should be touching the headphone base. To remove the earpad from the headphones, lift it up. If you're looking for the inside of the ear pad, rotate the right ear pad of the Surface Headphones towards you.
Use the Surface Audio app or the Surface emulator to find the serial number for your Surface Headphones or Surface Earbuds. In the Surface app, the fastest way to find your serial number is to search your serial number.
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